Non-violent Crisis Intervention: CPI Flex training
CPI’s new blended eLearning option teaches the same proven skills, supports the same principles, promotes the same philosophy, and adheres to the same quality standards as traditional Nonviolent Crisis Intervention® training.
The Flex ONLINE Experience
The Flex experience starts with participants completing the online portion of the course, which introduces you to the basic concepts of Nonviolent Crisis Intervention® training.
During the online course, participants use a downloadable Learner’s Guide that ushers you through each module, encourages note-taking, and challenges you to consider your own workplace realities and apply the content. Participants bring their Learner’s Guides filled with their own reflections to the classroom session.
The Flex CLASSROOM Experience
Participants come to the course with a foundational knowledge (key terms and definitions) already in place. You will discuss how you can apply the models and techniques learned, and will practice these skills in the classroom.
The classroom is also where participants learn and safely practice any applicable physical disengagement and/or holding skills for managing risk behavior.
You’ll learn
How to identify behaviors that could lead to a crisis.
How to most effectively respond to each behavior to prevent the situation from escalating.
How to use verbal and nonverbal techniques to defuse hostile behavior and resolve a crisis before it can become violent.
How to cope with your own fear and anxiety.
How to assess risk levels and consider the issues that impact decision making.
How to use CPI's disengagement skills to avoid injury if behavior becomes physical.
When it’s appropriate to physically intervene.
How to develop team intervention strategies and techniques.
How to assess the physical and psychological well-being of those involved in a crisis.
A progression of holding skills to manage aggressive behavior in least restrictive, safest manner.
How to maintain rapport with the acting-out individual.
Key steps for debriefing after a crisis.
How to properly document an incident.
Technical Requirements
Windows
Mac
Mobile
Internet Explorer versions 9, 10 & 11
Chrome 34 (or later)
PDF reader
Safari 7.0.3 (or later)
Chrome 34 (or later)
PDF reader
iOS 7 (or later)
Safari (latest)
Android 4.2.2 (or later)
Chrome 34 (or later)
PDF reader
**You will receive access to the on-line portion of this course approximately 2 weeks before the scheduled in-class session. You must complete the on-line portion and come to class prepared. There will be a short on-line quiz at the end of the on-line module; you must score 80% or higher to pass the quiz.**
