FLOAT'S OFFICIAL CANCELLATION POLICY
Updated April 1, 2018
ON OR BEFORE DECEMBER 1, 2018: If you need to cancel your registration for FLOAT on or before December 1, 2018, you are entitled to a refund of money paid towards registration minus a cancellation penalty of $100.00 US. All cancellation requests must be placed in writing on before said date of December 1, 2018. Cancelled registrations will also negate the option to purchase the 2019 Academic FLOATBook. The refund of any additional money paid towards supplemental FLOAT products such as Master Classes, Bonus Classes or t-shirts or other items are subject to the discretion of the executive producer.
ON OR AFTER DECEMBER 2, 2016: As of December 2, 2016, you will not be permitted to cancel an existing registration and therefore, not subject to a refund of any kind. Additional money paid towards supplemental FLOAT products such as the Academic FLOATBook, Master Classes, Bonus Classes, t-shirts or other items are also non-refundable at this time. Registrations may only be transfered to another person with the expressed permission of the executive producer, and are subject to a transfer fee of $25.00 if approved.
IF YOU MADE A RESERVATION TOWARDS YOUR 2019 FLOAT REGISTRATION AND DID NOT PAY OFF YOUR DISCOUNTED BALANCE BEFORE FEBRUARY 15, 2018: You are subject to whatever the new rate of registration is at the time you attempt to settle your balance and are no longer eligible for the discounted rate of $275.00. In addition, you are subject to cancellation at any time at the discretion of the production team.
IF YOU CANCELLED YOUR REGISTRATION FOR FLOAT 2019 AND WISH TO RE-REGISTER: You will no longer be eligible for whatever discounted or lower rate you originally registered at and are subject to the new rates for the convention.
Please understand that as of December 2, 2018, NO REFUNDS WILL BE ISSUED...PERIOD. At that time, hotels and vendors are insisting on being paid and any money we have collected then go straight to them to settle accounts. While we can totally relate to poor health, personal injuries, bad weather and the like, we cannot issue you a refund because you decide within a month of two of the convention that you are no longer coming or are now unable to attend. You don't want your clients cancelling on you at the last minute...neither do we. And in the big scheme of the event world when it comes to registrations, the last two months IS the last minute.